Let’s get it filled up with the good stuff…
What is your return policy?
We hope you are delighted with your order, however, if for any reason you are not entirely satisfied, or changed your mind on an order or need to return it, we’re here to help in any way we can.
However, if you don’t mind, there are a few terms we need you to read first. Please note that by placing an order you will agree to these return and refund terms. We reserve the right to amend these Terms from time to time. Every time you wish to order Items, please check these Terms to ensure you understand the terms which will apply at that current time.
This policy was last updated on 7th June 2020 11:13 am
What if my item is faulty or damaged?
I’ve changed my mind and no longer want an item I’ve purchased? Can I return it?
Important information on our returns and refunds
If delivery was charged at the time of order, the delivery fee will not be refunded with any payments refunded for orders. Delivery charges will only be refunded on orders deemed to be faulty upon delivery. We will also offer the option of a replacement on any faulty items and this option will be available to select at the time of return.
Any refunds or credits will be refunded via the original payment method. Where this is no longer possible please contact our customer service team to discuss. Still with us? Great! If you have any questions about our returns and refunds, please contact our Customer Care Team at firstname.lastname@example.org and we’ll be happy to help!